Privacy Policy

1. What we collect

We collect two kinds of information: what you send us, and what your browser records when you visit this site.

• Consultation request details: your first and last name, business name, email address, mobile phone number, industry, annual revenue range, the services you select, your preferred contact time, your message, and whether you checked either consent box.
• Engagement information: financial statements, bank activity, budgets, reporting and other business records you choose to share with us while we work together.
• Basic technical information: the pages you visit on this site, the site you came from, your browser type and approximate location derived from your IP address.

2. How we use it

• To respond to your consultation request and schedule the call.
• To deliver consulting services and prepare written recommendations and reporting.
• To send appointment reminders and follow-ups, including text messages only where you have opted in.
• To keep records required for our own accounting and legal obligations.
• To understand how the site is used so we can improve it.

3. Sharing

We share personal information only with service providers who help us deliver our services, such as our website hosting, email, scheduling and accounting providers. Those providers may use the information only to perform work for us.

We never sell personal information.

We may also disclose information where the law requires it, or where necessary to protect our rights or the safety of others.

4. Text messaging

If you check the SMS consent box on our consultation form, we may text you about your consultation, including appointment reminders, follow-ups and answers to your questions. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to stop receiving messages, or HELP for help. Consent to receive text messages is not a condition of purchase.

Our messaging practices are described in more detail in our SMS Terms.

We do not share mobile phone numbers or SMS opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. Mobile information is used only to send the text messages you agreed to receive.

5. Your choices

You can reply STOP to any text message to stop receiving them. You can ask us to correct or delete the information we hold about you, or ask us to stop emailing you, by emailing info@capitalresolvegroup.com or calling (212) 575-2610. We may need to keep certain records where the law requires it.

6. Security

We limit access to client information to the people who need it to do the work, use reputable service providers, and keep documents in access-controlled systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data retention

We keep consultation requests and engagement records for as long as needed to provide our services and to meet our legal, tax and accounting obligations. When information is no longer needed, we delete it or remove the details that identify you.

8. Children's privacy

This site is intended for business owners and is not directed to children. We do not knowingly collect information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

9. How to contact us

Capital Resolve Group, 1400 Avenue Z, Brooklyn, NY 11235. Phone (212) 575-2610. Email info@capitalresolvegroup.com. We are available Monday–Friday, 9 AM–6 PM ET.

If we make material changes to this policy, we will post the updated version on this page with a new effective date.